Frequesntly Asked Questions
- Do you have a catalog?
Sorry, we do not offer a paper catalog. Please visit our website https://store.battenburglace.com
- How do I place an order?
You may call us at 214-939-2623 or place your order online at https://store.battenburglace.com
Local buyers may have their orders shipped or picked up at our office at 9136 Viscount Row, Dallas, TX 75247. Please call for appointment.
- When are orders shipped?
Orders normally ship the same day or next.
- How long will it take for delivery?
Orders are shipped out of Dallas, TX and take 1 to 4 business days for delivery.
- How are orders shipped?
Orders are usually shipped via the United States Postal Service (USPS) or United Parcel Service (UPS) for orders over $100.00.
- How much is shipping?
USPS – Depends on weight.
UPS – Shipping charges are determined by UPS and depends on weight, zip code, dimensional weight (size of the box), and value.
- How do I determine the size of the tablecloth I need?
Please add 24” inches to the width and length of your table for a 12” drop or 20” for a 10” drop.
Example: if your table measures 48×60”, you would need a 72×84” tablecloth. You would choose the closest size to those measurements which is a 72×90” or 68×90”.
Please call 214-939-2623 if you need help figuring out the size.
- Do you custom make a size?
Sorry, we only sell finished products and do not do any custom work.